My grandfather was obsessed with several things during his lifetime. One obsession was any wild game whose habitat included the land, sea, or air. Another was the quality of his products. He told me one time that if I cheapened the instruments after he was gone, he would come back to haunt me. Another of his obsessions, and not the least, was ensuring the success of his customers. He truly was less concerned about selling products than he was about making sure people knew how to use them after they were purchased. It is somewhat sad that today’s culture, which is oversaturated with hyperbole, will probably cause people to doubt what I am saying. But I kid you not, that’s how he was.